Optimized
Omnichannel
No ‘one size fits all’ approach
Our experts in the areas of Strategy & Consulting, HCP Services, Patient Services, Data & Tech Intelligence, and Training & Enablement know how to use the advantages of digitalisation for your projects in a holistic, targeted and profitable way.
We focus on customer centricity and the cross-functional use of our services and resources, tailored to the individual needs of the particular customer.
From developing innovative marketing and sales plans and strengthening the omnichannel competence of your field sales force to implementing online marketing strategies using social media campaigns. We will guide you along your way to commercial excellence with sound state-of-the art healthcare expertise, analysis of status quo and using a co-creation approach for developing tailor-made concepts and solutions.
Whether you are interested in stand alone, hybrid or job vacancy models for sales, an eMedical science liaison or in market access, our highly qualified Multi-Channel Managers are highly trained and have the right digital mindset and skill set to meet the changing communication requirements of healthcare professionals – for more acceptance and more prescriptions.
With targeted, innovative and future-oriented measures, both online and offline, our healthcare managers ensure that real therapy success is the outcome of an initial therapy decision and that your medication is used correctly and consistently by patients. Our services are driven by physicians and focused on patients, for more adherence and a better quality of life for patients.
Our team imparts individual know-how and skills for a successful communication and sales process, ranging from empowering your sales teams in the digital, hybrid and personal realm to facilitating auspicious patient interactions. Do you want your message to stay in people’s minds? You can round off your target group approach with our digital and interactive one-to-many services.
Data & Tech Intelligence
A holistic omnichannel approach makes quantifiable communication possible, clarifies every individual channel contribution in terms of the awareness and behaviour of target groups and leads to an optimum customer journey.
Our DTI team takes care of all the challenges our customers face regarding data management. This includes the data-driven analysis of marketing and sales measures, performance measurements, setting up individual databases and dashboards, integrating third-party applications or structuring and purging business data.
Secure your competitive advantage.
In which areas can we support you?
Customer centricity
We assume the individual challenges our customers face, and we assume responsibility with the aim of realising projects and actively developing tailor-made solutions together.
Our key account management department ensures that our customers are always heard, optimally supported and fully informed – for building long-term, trusting relationships at eye level!
Maximise reach, relevance and
customer retention while you simultaneously
optimize your marketing and sales strategy.
