HCP Services

Remote. Face-to-Face. Hybrid.

Working together for your exceptional market position

We support pharmaceutical and healthcare companies in addressing their target groups – with experienced sales talents across all relevant communication channels – digital, hybrid, and face-to-face.
Effective dialogue, trusting relationships, and sustainable interactions with doctors, pharmacies, and clinic partners are at the heart of what we do. We create genuine communication experiences.

Multi-Channel Management

Our service stands for integrated, remote-based support for medical target groups. High availability, fast response times, and a clear sales focus ensure efficient contact channels and sustainable relationships.

Our Multi-Channel Manager are characterized by strong customer focus, excellent communication skills, and a high sales orientation, enabling continuous support via digital and hybrid channels.
A preference-oriented approach ensures efficient contact channels and sustainable relationships throughout the entire product life cycle. The service is flexible, quickly scalable, and offers high availability, regardless of time and location.

Medical Science Liaison

Our Medical Science Liaison service facilitates high-quality medical and scientific exchange with healthcare professionals. Evidence-based, dialogue-oriented, and always guided by the principle: science first, sales second.

Our experienced Medical Science Liaison Manager are predominantly academics and scientists with doctorates. With a high level of expertise and a deep understanding of complex medical issues, they promote dialogue-oriented exchange with KOLs and medical professionals.
In strict compliance with all compliance requirements, they ensure an objective, evidence-based dialogue across various communication channels.

Face-to-face field service

In addition to powerful omnichannel approaches, we provide our own experienced field service teams who personally look after your target groups on site. Our field force employees act as fully-fledged representatives of your brand and take care of classic face-to-face communication, from regular visits and structured discussions to sustainable relationship management in everyday supply.
They work independently or, depending on project requirements and objectives, in close cooperation with our Multi-Channel Managers.

The right setup for every market situation

Depending on your needs and objectives, we provide comprehensive support for target groups for a specific indication or product, or supplement existing sales structures in a targeted manner. Depending on requirements, we provide remote or face-to-face sales resources or implement scalable hybrid models in which both work closely together.
In addition, we take on the interim management of vacant regions quickly and flexibly to ensure continuous market development.

With us, you will achieve vacancy-free, fast, and efficient market access and achieve fully utilised potentials throughout the entire product life cycle.

A tailor-made sales team that lives up to the highest scientific standards

Our teams have academic qualifications and are comprehensively trained in specific products and indications. They work closely with our customers’ existing sales teams as needed. This enables us to ensure consistent, efficient, and targeted communication as well as sustainable market access.