HCP Services

Working together for your exceptional market position

As a relationship manager and sales talent, we support our clients in addressing their target groups. We stand for effective dialogue, valuable relationships and sustainable digital communication with physicians and pharmacists.

During the process, we integrate all channels in our successful omnichannel models and use the countless possibilities that digital transformation offers – for real communication experiences.

Multi-Channel Managers (MCMs)


Our highly qualified teams of Multi-Channel Managers sensibly orchestrate all relevant and necessary channels while engaging in dialogue with clients at eye level, thereby facilitating the type of communication their target group desires.

Our services provide integrated personal support for medical target groups across all channels. Our MCMs are known for their strong customer focus, excellent communication skills and strong sales orientation.
Preparations, indications and symptoms are discussed with physicians and pharmacists – and then, if they want, they will be given content that interests them in the manner they prefer.

Medical Science Liaisons (MSLs)


Our Medical Science Liaisons are distinguished by their strong customer focus, scientific mindset, understanding of complex medical topics, and high standing in the industry. They place science first – sales second!

Our experienced MSLs are primarily academics and scientists with a doctorate degree. With their well-founded knowledge, they facilitate sharing knowledge on medical and scientific topics with KOLs and our clients.
While taking sensitive compliance rules into consideration, they ensure there is an exchange of information at the highest scientific level. The use of different communication channels and ongoing training courses guarantee that information is shared at eye level.

You can increase the frequency and reach through our future-proof, preference-oriented, digital omnichannel services.

Stand alone

This service addresses a target group about a medical condition or a product independent from your field sales force. It enables potential to be fully exploited.


Perfect synchronisation of your back office and field sales force for 100% seamless, preference-oriented lines of communication. This method improves and intensifies access to your target groups.


This service provides temporary support for a region and customer group. Replacements for vacant field sales force areas are found quickly and flexibly so the competition does not get the upperhand.


Flexible, on-site support for selected HCPs in a region and customer group, e.g. Multi-Channel Managers are used as needed as part of the vacancy support service.

The right talents for any target group

Relations manager for communication with physicians.
Sales experts for pharmacy sales.
Scientific employees for exchanging information with KOLs.

A tailor-made sales team that lives up to the highest scientific standards

Our teams have academic qualifications and are extensively trained on the respective product. As soon as we are commissioned with the sale of a product or preparation, we train the entire team accordingly and ensure that every person knows precisely their scope of assignment and tasks.
Depending on the project requirements, we recruit suitable sales experts in consultation with our clients.

Enter the healthcare market
of the future with us!

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Disease awareness

Through our experience working on numerous projects in the area of orphan diseases and specialised medicine, we are able to attract interdisciplinary attention to the respective medical condition in a promising and cost-efficient manner.

Patient profiles must manifest in the consciousness of physicians over the long term. Only in this way can disease awareness and successful referral programmes emerge.

With us, you will gain vacancy-free, quick and
efficient market access and achieve fully utilised
potentials along your entire product life cycle.